How do I check on an order I have placed? For questions regarding the status of your order you may contact a Customer Care representative at 1-888-818-GLAM (4526).
Do you accept international orders? We’re sorry, VictoriaDukeBeauty.com is currently unable to accept orders to be billed or shipped to destinations outside the United States. Please contact us at 1-888-818-GLAM (4526) for manual processing. We apologize for any inconvenience.
Is it safe to use my credit card? Yes, when you submit any personal information (name, address and credit card) during checkout, the data is encrypted and sent over a secure connection to our website server. If you prefer, you may submit your order via telephone at 1-888-818-GLAM (4526).
Does anyone else see the information that I provide to VictoriaDukeBeauty.com? We respect your privacy. The information you provide will not be given to any third party without your express consent.
What is your return/exchange policy? If for any reason you are not completely satisfied with your Victoria Duke Beauty online purchase you may return the unused portion to us for a return or exchange within 14 days of receiving your delivery. Contact us at 1-888-818-GLAM (4526) for assistance in processing your return.
Where Can I Buy Victoria Duke Beauty Products? Only U.S. and Canadian residents may buy Victoria Duke Beauty products online at VictoriaDukeBeauty.com. If you are outside of this region please contact us at 1-888-818-GLAM (4526) for assistance.
Can I return an item purchased online at Victoria Duke’s Academy of Glam or VDB Studios? Yes. If you are in South Florida, we’d love to see you! Returns and exchanges can be made in person at the studio. Drop in and say hello!
Catalog Request If you have questions or need more product information, a member from Victoria’s WOW FACTOR team is available to assist you! Please call us at 1-888-818-GLAM(4526) for individualized service.
In the future we plan to offer an electronic catalog along with Victoria’s makeup tips that will be emailed. Please sign up for VDB emails to stay in the know and receive special offers, previews and promotions.
Do you offer bridal or private appointments, make-up consultations? Yes. Victoria Duke and The WOW Factor team at VDB delivers star quality results and works internationally with celebrities, red carpet events, print/editorial, premiere pageants, fashion weeks and clientele as well.
Our team of experts can take care all of your make-up/beauty needs for weddings, special events as well as private appointments/lessons. Just contact us and let us know how we can be of service!
How do I use my VDB products? If you have any questions regarding how to best use your purchases from VictoriaDukeBeauty.com , we offer private in-studio or Skype consultations. Please contact us so we can schedule your consultation.
Is there a wholesale distribution opportunity with VDB cosmetics and lifestyle brands? Yes. Victoria Duke is receptive to expanding with like minded entrepreneurs and companies. Please click here to contact us regarding potential business opportunities.
Do you offer a discount for former Academy of Glam students? Yes. Former and current Academy of Glam students are eligible for a 20% discount on VDB cosmetics. Unfortunately, lifestyle products including candles, fragrances, lotions, etc. are not eligible.